PRIVACY NOTICE

DHL Express and its associated companies (hereinafter referred to as DHL Express) cares about your privacy.
DHL Express is committed to protect the data of its website visitors, job applicants and potential employees.
This Privacy Notice describes how your data is processed on this career website of DHL Express as well as what data we collect, where and how we collect it, to whom we will pass it on, for example when you apply for a job, and which rights you have.

Scope of this Privacy Notice

This Privacy Notice applies to all DHL Express companies in the European Economic Area. All other DHL Express companies follow this Privacy Notice to the extent that there are obliged by applicable external and/or internal regulations.

The Privacy Notice is addressed to the following categories of individuals:
  • Website visitors: any one showing interest in us by visiting our website
  • Prospects: any one subscribing to our newsletters and job alerts
  • Applicants: any one applying to our job vacancies
All the above subjects are referred to as “you” or “your”.

Who is responsible

You may find below the name and contact details of the data controller for the data we process on this career website. If, at any time, you have a question related to the data processing on this career website, please contact us at the following address

DHL International GmbH                                      Deutsche Post AG Global Data Protection
Charles-De-Gaulle-Strasse 20                           Charles-De-Gaulle-Strasse 20
53113 Bonn                                                               53113 Bonn
Germany                                                                      Germany

In addition to the data processing that takes place within the framework of our career website, the Privacy Notice also covers data processing within the recruitment process, carried out by the legal entity that offers the job vacancy advertised. The job vacancy will also provide contact details of the relevant entity and if required contact details of the relevant Data Protection contact.

Why we collect your data

At DHL Express we only process your data for specific purposes and where we have a legal basis to do so. This can either be:
  • The performance of a contract or when you take steps into starting a contract with us.
  • To comply with a legal obligation.
  • The legitimate interests pursued and to safeguard your and our rights e.g. to facilitate your job search and make a match with the jobs you are looking for, to provide you with a more efficient and cost-effective service, to better manage our relationship with you and the opportunities that are presented with it, to develop and improve our recruitment services and processes and to better protect your data. We will make sure that these legitimate interests are balanced. When applicable, you have the right to object.
  • Consent, which you may withdraw at any time.


1. Your visit and interaction on our career website

When you visit and interact with our career website, the following categories of data are processed for the purposes and based on the lawful grounds listed in the table.
  • Technical information (e.g. IP address, type of web browser, operating system used)
  • Individual preferences (e.g. preferred work location, work experience, skills, career level)
  • Contact details (e.g. name, email address) and communication data 
  • Application data when you apply directly on our career website
  • Data which is collected via cookies and other technologies as mentioned in the Cookie Banner and Privacy Preference Center

To manage your visit and interaction on our career website, including
PurposeLawful ground for processing
To ensure the security of your access to our website and use of our servicesLegitimate interest
To facilitate your visit on our website (e.g. Chat Bot)Consent
To enable you to subscribe to our job related newsletter and job alertsConsent
To enable you to receive personalized job recommendations and to be contacted by usConsent
To enable you to search for jobs and share them with othersPerformance of a contract
Legitimate interest
To enable you to apply for jobsPerformance of a contract
To forward your data to the concerned DPDHL Group CompanyLegitimate interest
To enable you to contact us and for us to respond to youConsent
Legitimate interest

Cookies and other technologies

DHL Express makes use of various technologies to store your user preferences or other information to make our services to you as convenient and efficient as possible. When you access our website, a cookie banner and Privacy Preference Center will inform you that by using our website your consent is required to the use of certain cookies, such as analytical cookies. The usage of few essential cookies is in any case necessary for the presentation of this website in a secure and technical proper manner.

MapBox

We offer you an improved user experience on our website by integrating a mapping system “MapBox”. This will provide you with an overview on where our job vacancies are located. The use of such mapping systems allows MapBox to collect certain technical information such as your IP address, browser information, etc. Therefore your consent is required before making use of MapBox. Of course you can also get information about job locations without using MapBox, just use the search and filter function on our career website.

2. Handling your job application

In the recruitment process, the following categories of your data will be processed by the legal entities posting the job vacancy for the purposes and based on the lawful grounds listed in the table. The types of data that we may request from you are determined by the requirements of the country in which the position is located.
  • Core data (name, date of birth, address), where applicable
  • Contact details (address, telephone number, email address, etc.), where applicable
  • Application details (CV, motivation letter, certificates, references, interview notes and whatever data you provide us or wish to provide during interviews)
  • Photograph, video where applicable
  • Nationality and work permit, where applicable
  • Details about job suitability in respect of health, where applicable
  • Previous convictions where this is applicable to the advertised position, e.g. for drivers
  • Financial details to reimburse you for travel expenses, where applicable
  • Data you provided via publicly available platforms used for professional purposes, according to the applicable terms and conditions of the company responsible for operating the platform
  • Status of communication and communication media (e.g. confirmation of your application or information about conducting a telephone/video interview, where applicable)
In addition to these categories of data, in order to assess each job application, we require data that provides an insight into how suitable you are for the position in question. Unless there is a legal obligation to provide information about certain personal requirements, e.g. proof of credentials for drivers/pilots, you decide what data you will provide to us.

To manage our relationship with you, including
PurposeLawful ground for processing
To assess your suitability for a job
Performance of a contract
To add your resume to our recruitment reserve. 
Consent
To enable you to send a spontaneous application
Performance of a contract
To keep you up to date on any available vacancies within DPDHL that might suit you
Consent
To set up and conduct (video) interviews
Performance of a contract
Consent
To screen your data against the applicable sanctions lists and laws
Legal obligation
Legitimate interest
 

How we collect your data

We collect data directly from you when you supply your data on our career website or other communication channels. When you use a different channel e.g. via publicly available platforms used for professional purposes such as LinkedIn, we will process your data according to the applicable terms and conditions of that platform. When we work with recruitment agencies, we receive your data indirectly. In this case, it is the responsibility of those agencies to ensure the accuracy of the data and to transfer it to us in accordance with applicable law.

How long we keep your data

Your technical data collected by our career website is anonymized or deleted by us immediately after the end of your visit to our career website. 
Data collected on our career website by cookies and other technologies are stored either until the session is terminated or according to the storage period indicated in the Privacy Preference Center. In principle, the data collected on the career website will not be stored for longer than 12 months. Also, the data which we have collected on the basis of your consent (e.g. job alert) will be stored until you revoke your consent or until the expiry of the validity of consent (e.g. for job alert the storage period is 12 months).

Regarding the recruitment process, the following applies:
  • If the recruitment process concludes without your application succeeding we will store your data for further six months, unless applicable legislation requires another retention period
  • If you are appointed, we will add your data to your personnel file in line with applicable legislation
  • A spontaneous application and related information will be processed for 12 months unless you decide to withdraw your application or applicable legislation requires other measures. Information concerning your decision to be considered for job advertisements similar to the one you applied to, will be processed for 12 month unless you decide to withdraw your given consent
For applicants to jobs in the Unites States of America, the profile and job applications will be kept for three years due to the OFCCP and EEO regulations

How we secure your data

We take appropriate steps to take care of the data and to address security and risks of data loss. We secure your data against any form of unlawful use or processing. We ensure appropriate technical and organizational measures to keep your data properly secured in accordance with the applicable law.

Will your data be passed on 

The information we collect may be shared for the purposes described in this Privacy Notice with the following categories of recipients:
  • DPDHL Group Companies (where applicable, Works Council and other representative bodies)
  • Business partners hired to provide services on DHL Express’ behalf, e.g. recruitment agencies, software providers
  • Public authorities, where transfer is required by applicable law
If you apply for a position outside of the European Economic Area (EEA) your data will be shared with the recipients mentioned above. The transfer to our DPDHL Group Companies is in accordance with the DPDHL Group Data Privacy Policy. You can obtain a summary of the content by clicking here, or you can obtain a summary via the HR department dealing with your job application.
In cases where a business partner outside the EEA is processing your data on behalf of DHL Express companies, the business partner will be bound by contractual agreements and supplementary measures where applicable.

We respect your rights

Where applicable, data protection law provides multiple rights for you to exercise:
  • Right to access information
You have the right to be informed on the information we hold on you. We will provide you this information within one month after your request, in so far we are not affecting the rights and freedoms of another person by doing so
  • Right of rectification
You have the right to request a correction of any inaccurate data about yourself
  • Right to object
You have the right to challenge certain types of processing, such as direct marketing
  • Right to withdraw your consent
You have the right to withdraw your consent at any time
  • Right of portability
You have the right to port your data to another company. We will give you an export of the data you provided to us
  • Right to erasure/be forgotten
You have the right, in certain circumstances, to request a deletion of your data
  • Right to restrict processing
You have the right to request a limitation in the way your data is used
  • Right related to automated decision making including profiling
You have the right to request a review of automated processing. At this moment, DHL does not apply any automated decision making with legal consequences for you. In case it will be done in the future, we will do so in accordance with the applicable law
Regarding the data processing on our career website you can assert your right to access and right to erasure by using the “manage your personal data” button at the bottom of our website. Furthermore, you can direct your request based on the stipulated rights or any other questions about this Privacy Notice to jobalerts.epress@dhl.com.
If you would like to assert your rights regarding your specific application, please direct your request to the relevant person involved in the recruitment process of company offering the job or where applicable to the Data Protection contact mentioned in the job vacancy.
Please note, that DHL Express cannot handle your request without sufficient proof of your identity. Please note that the applicable data protection law may impose conditions on exercising the above rights.
If you are of the opinion that your rights are not being sufficiently upheld, you have the option to file a complaint with the relevant Supervising Authority that is responsible for the DHL Express legal entity. The contact details can be found on the website of the European Data Protection Board (EDPB) under section “Members”.

Changes to this Privacy Notice 
We reserve the right to change this Privacy Notice from time to time according to the changes in our services, the processing of your data or in the applicable law. We therefore recommend to visit our Privacy Notice periodically.

Glossary

Applicable lawAny applicable laws, regulations, guidelines, decrees, treaties or other requirements having the force of law in the country in which you are engaged
Business partnersNon-DHL Express parties who provide services to us e.g. suppliers, service partners
Data All personal data related to a person who can be identified or identifiable directly or indirectly
Data controllerThe responsible legal entity that determines the purposes and means of the processing of your data
DHL ExpressDHL, we, us, our
Lawful groundEvery processing activity requires a lawful ground, e.g. within Europe the GDPR is applicable:
  • Consent Art. 6.1 (a)
  • Performance of a contract Art. 6.1 (b)
  • Legal obligation Art. 6.1 (c)
  • Legitimate interest Art. 6.1 (f)